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  • Hotline & Remote Service.

    Direct support via remote service.

Qualified support at all times.

The main emphasis in service is on a proactive, immediate service. This helps to increase flexibility and productivity and reduce maintenance costs at the same time. The possible cause of a defect can often be analysed and eliminated through remote maintenance, and a time-consuming on-site service can be avoided. We ensure a stable and secure connection to your systems and you alone decide on access authorisation.


Your Benefits

  • Online system check during production.
  • Immediate Troubleshooting.
  • Secure and stable system connection - you decide on the access.

Our Services

  • Competent 24/7 emergency assistance, conveniently reachable by phone or e-mail.
  • Remote system check and fault diagnosis with targeted procurement of spare parts.
  • Quick and easy direct help in case of operating errors and malfunctions.
  • Check, adjustment & calibration of essential system parameters.
  • Production support and optimization through remote process monitoring.

Support und service contact

Fon +49 (0)7531 99 42-99
Fax +49 (0)7531 99 43-44


For our North American (US, Canada) customers:

+1 888-734-2659 ext- 3